Chief of Client and Patient Services
Rajiv Chand
Program Director
Sarah Grindlay
Health Services Team Leader
Lyn Crossley
Exercise Services Lead
Katrina Smith
Health Educator (Information Line)
Kate Purvis
Health Educator
Ben Trobbiani
Health Educator
Tom Craig
Supporter Engagement Manager
Judi Wakeling
Chief of Client and Patient Services
Rajiv Chand
Rajiv joined The Hospital Research Foundation (THRF) Group in 2023, leading the newly created Client and Patient Services portfolio.
Rajiv is an experienced healthcare senior executive who has catalysed organisation-wide transformation across Healthcare within Australia’s largest private health insurance companies, State departments, and Health Advocacy groups with significant autonomy and responsibility over the end-to-end implementation of high-value programs that fortify brands such as BUPA, Medibank, SA Health and Dementia Australia.
Central to all his work experiences is his drive to add value through embedding globally recognised contemporary practices as a trusted advisor to commercial sustainability and strengths-based people leadership. Underpinning his approach is a strategy toolkit and utilising human-centred design for lasting innovation.
As a key member of THRF Group’s Senior Executive Team, Rajiv provides leadership, support and clinical guidance to ensure the Client and Patient Services brands deliver quality and contemporary services and research, leading to better health outcomes and impact for all Australians.
Rajiv is tertiary qualified as a Registered Nurse and has a Master’ in Business Administration. He brings a wealth of experience in change management, service reform, clinical governance and service design to contribute to the impact strategy of The Hospital Research Foundation Group.
He loves spending time with his son, wife and family in his spare time. He is also connected with his cultural roots and strongly advocates diversity and inclusion. Rajiv also volunteers and serves as a Justice of Peace of South Australia.
Program Director
Sarah Grindlay
Sarah joined The Hospital Research Foundation Group – Arthritis in 2023.
With a background in allied health management, Sarah has worked across both the public and private healthcare systems. She has held senior management roles within the disability sector and within QLD Health, where she resided for 13 years with her young family. Throughout her career, she has driven numerous service start-ups and offered valuable experience in health service and program development. Central to Sarah’s drive is her focus on the optimisation of consumer healthcare experience.
Commencing her career as a dietitian, Sarah chose to work in healthcare to support and empower others to improve their health and wellbeing. This soon grew into a desire to grow the wider impact of healthcare services and organisations.
In her role as Program Director – Arthritis, Sarah is grateful to be surrounded by colleagues who are truly committed to providing hope and help to those with arthritis and other musculoskeletal conditions. She is committed to ensuring that the programs and services provided to people in the community are accessible, sustainable, of high quality and have a meaningful impact on people’s lives.
Whether it is at work or at leisure, Sarah loves to be surrounded by people – her husband and two children, her extended family, her friends and her colleagues. She will always say “yes” to delicious food and great wine and is always in good spirits when spending time outside in the sunshine.
Health Services Team Leader
Lyn Crossley
Exercise Services Lead
Katrina Smith
Health Educator (Information Line)
Kate Purvis
Health Educator
Ben Trobbiani
Health Educator
Tom Craig
Supporter Engagement Manager
Judi Wakeling
After 12 years in various partnerships and volunteer management roles in the not-for-profit sector, Judi joined The Hospital Research Foundation Group in 2023.
Her career has focused on people-centric roles such as business and relationship development, engagement and customer service.
Judi also worked in recruitment roles in the not-for-profit and medical sectors. But these days her passion lies with medical research and how vital it is for the community.
She said working at THRF Group is “the next best thing” to studying medical research – an area of strong interest because of its importance in the community.
Currently Judi works three days a week to balance family responsibilities, which includes babysitting.
In her spare time Judi can be found on a golf course aiming for a hole-in-one.